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Step 1 – More information


Got a complaint? Get in touch with your usual contact person by sending a secure message via BelfiusWeb or the BelfiusWeb App.

A good chat can solve all sorts of things. If necessary, your contact person can pass your case on to the Complaints Management Department.

Not totally satisfied after talking to us?

Maybe talking to us didn’t provide a solution or perhaps you’re not yet a customer with us. If so, you can contact our Complaints Management Department.